Frequently Asked Questions
Everything you need to know about your ACG Go Anime gear.
How long does shipping take for my anime apparel?
Standard shipping typically takes 7-14 business days. Please note that some of our limited-edition drops are printed to order, which may add a 3-5 day processing time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange if your gear doesn't fit perfectly.
How should I wash my graphic tees and hoodies?
To preserve the vibrancy of the prints, we recommend washing your items inside out in cold water and hanging them to dry. Avoid ironing directly on the artwork.
Do you offer international shipping?
Yes, ACG Go Anime ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.